Frequently Asked Questions

How to start?

Please specify banner(s) size(s) and give us a link to a site you are going to advertise. We need to know what custom text you want to use on your banner or any other information that may help us in design process (eg. colors, examples, filesize limit, target market).

File size?

We follow Ad Unit Guidelines about file weight (10 – 40 kb) recommended by IAB (Interactive Advertising Bureau) except in case when customer require different.

What if I have my own idea for banner design?

Any ideas you have are welcome and will help our designers to create a custom banner to your absolute satisfaction. Please be specific as much as possible.

How can I see my banner design samples?

After we receive your payment we will create a personal web page for you where we will upload your banner design samples.

When do you start working on my banners?

We will start working on your project as soon as we receive your banner request.

What methods of payment do you accept?

We accept all major credit cards: Visa, Master Card, Discovery, American Express and PayPal. 2CheckOut.com Inc. (Ohio, USA) is the exclusive authorized retailer for goods and services provided by BannersLab.com.

What if I’m not satisfied with banner design?

If you are not satisfied with the banner design you may ask for a refund. Please chek our Refund Policy page for more details

Are you making Flash Banners?

Yes, we do. You can see samples here.

What kind of banners are you making?

We are specialized for gif banners. Static or animated. Any size. We are ready to meet any requirements you have.

How long does it take before I can see my banners?

After you make your payment, it can take 1-3 working days before we design the banners or a week for bulk orders. If you have any modification requests, it can take anywhere between 30 minutes to 48 hours with the exception of weekends before your banner is updated.